More consultations that turn into new patients and clients
Every new patient or client starts with a consultation. We fill your consultation calendar with people ready to start, and count results at the new patient or the signed client.
Clinics, dental and wellness practices, consultancies and professional firms
- Where the sale happens
- The booked consultation
- What we answer for
- Cost per new patient or client
Sound familiar?
Consultation requests that never become patients or clients
Requests come in through the website, the phone and your ads. Some arrive after hours and wait until morning. By the time anyone calls back, a few have booked somewhere else.
The consultations you do book have gaps: no-shows, people who only wanted a price, people who were never a fit. Your front desk is busy with the patients and clients already in front of them.
Your agency counts form fills. You count new patients and new clients, and nobody connects the two. So you end up driving every idea yourself.
What it looks like day to day
- Consultation requests that never turn into a first appointment.
- Inquiries that arrive after hours and wait until morning.
- No-shows on the consultations you did book.
- An agency counting form fills while your schedule has gaps.
- You can't tell which campaigns bring clients and which bring browsers.
What is really going on
The demand is there. It leaks in the hours after a request comes in and in the days before the consultation. A reply within minutes, reminders before every visit, and tracking from the ad to the new client close the gap.
A request that waits until morning is often a patient who booked somewhere else.
What we do about it
Everything runs toward the booked consultation
- 01
Ads that reach people ready to book
Search and social campaigns judged on booked consultations and on the patients and clients who start.
Paid acquisition → - 02
A consultation page per service
One page for each treatment or service, with booking right on the page.
Landing pages and funnels → - 03
Follow-up within minutes
Every inquiry hears back within minutes, day or night, and every consultation gets its reminders.
Follow-up and show rate → - 04
Tracking from ad to new client
Each new patient or client traced back to the campaign that brought them in.
Tracking and attribution →
See it in practice
An admissions consultancy that sells through a booked consultation, and a school network where every sale starts with a booked visit.
Questions
What owners ask before they hire us
Have you worked with practices like mine?
Our case studies include an admissions consultancy that sells through free webinars and a booked consultation. Schools and contractors run on the same mechanism: get the right people to book, show up and start.
Do you work with our booking or practice software?
Yes. Follow-up and tracking get built around the tools you already use.
What does it cost?
A monthly retainer that covers the strategy and the work, scoped on the first call. You get the number in writing before anything starts, and we don't bill by the hour.
Further reading
Other industries